Broadly Reviews
Local service companies get automated Google review collection, AI call answering, and unified customer messaging.
Support offered by Broadly
Live chatHelp center
Companies using Broadly
Glass Doctor Auto of MoorheadLeak SharksBlessed Oasis Pet Resort
Local service businesses live on reputation. Broadly runs automated customer follow-ups and captures incoming inquiries so trades and local clinics do not lose jobs to missed calls.
- Review collection triggers text and email prompts right after a job finishes to build Google feedback automatically.
- AI receptionist handles incoming calls, web chat, and texts around the clock to capture lead details and book appointments.
- Unified inbox centralises conversations across SMS, web inquiries, Facebook, and Instagram into one feed.
- Directory syncing updates operating details across 40 local search listings.
Broadly Key Features
- AI ReceptionistProvides 24/7 customer support across phone, chat, text, and web to answer questions and capture leads.
- Automated Review GenerationSends automated text and email requests after jobs to collect 5-star reviews on Google, Facebook, and other sites.
- AI Review ResponsesIntelligently drafts thoughtful responses to customer reviews across platforms to save time and boost SEO.
- Unified Multi-Channel InboxConsolidates incoming messages from SMS, email, web chat, Facebook, and Instagram into one central place.
- Self-Service Online SchedulingAllows customers to book appointments directly based on real-time calendar availability.
- Business Listings ManagementSyncs and updates business information across more than 40 directory sites to improve local search visibility.
- AI Social Media ManagementCreates, schedules, and publishes content across websites, blogs, and social media channels.
Broadly Pricing
Broadly 24/7 AI Workforce Package
$799/month
One integrated system that manages your calls, leads, and reputation—automatically.
- Capture every lead and book estimates 24/7
- Get more positive reviews & respond instantly
- Keep your social media active with zero manual effort
- Missed call SMS text-back
- Capture every conversation with sales coaching insights
- Professional Website — high-converting, live in <7 days
- Get found on 70+ sites like Google and Apple Business
- Drive repeat business with automated email & SMS campaigns
- See exactly where you land in local search
- Completely set up for you by the Broadly team
Pricing is sourced from Broadly's website and may be out of date — check their site for current pricing.
Integrations
GoogleGoogle MapsGoogle Business ProfileFacebookInstagramNextdoorFoursquareData AxleNeustar/Localeze
Company
Founded2013
Based inBoca Raton, USA
OwnershipPrivate
Latest roundSeries B · 2019
Notable investors
Foundry GroupCalibrate VenturesAct One Ventures
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