Birdeye Reviews

Manage multi-location business listings, automated review generation, and customer communications from a single interface.

Companies using Birdeye

Axia Women’s HealthStonecreek CommunitiesWaterstone MortgageNational Storage AffiliatesSmile WorkshopBlack Bear DinerAll Family Law GroupStrickland Brothers 10 Minute Oil ChangeMichaelsValley Veterinary CareSuperior StoragePacifica Senior Living

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Syncing hundreds of storefronts starts by linking local directories, point-of-sale software, and practice management or CRM records. From there, specialized AI agents take over daily tasks. One handles review requests right after completed appointments, while another updates directory listings and drafts replies to routine customer inquiries. You end up with a centralized command view across every branch, tracking sentiment, search visibility, and localized feedback without juggling separate logins.

Birdeye Key Features

Marketing AI Coworker (Jay)Optimizes AI search visibility, generates reviews, and handles listings optimization across multi-location brands.
Operations AI Coworker (Myna)Runs front-desk operations across locations with care coordination and automated reminder agents.
Customer Experience AI Coworker (Robin)Listens post-visit with automated survey creation, survey responses, ticketing, and custom reporting agents.
Unified Data and IntegrationsProvides a consolidated view of every customer, location, and interaction with support for over 3,000 integrations.
Multi-Location Social PublishingAllows brands to schedule and publish social posts in bulk across all local accounts simultaneously.