Frill Reviews
Replaces messy spreadsheets and scattered support tickets by organizing customer feature requests, roadmaps, and release notes in one place.
Companies using Frill
FlexiFunnelsShipper.nowAudit AssistantReelCrafterSmartlead.aiWeberloAgrimasterAcadle
Setup starts with a script tag. Paste the snippet into your web application or connect a custom subdomain to host your board publicly.
Visitors submit suggestions, upvote existing requests, and reply to in-app NPS surveys without leaving your app. You manage incoming feedback right on the live page, plotting requests on a 2D matrix to weigh customer revenue against development cost. Dragging an idea into the roadmap notifies every voter, turning closed tickets into published release announcements.
Frill Key Features
- Feature request & idea boardsEmbed an idea board on your site for customers to submit, vote on, comment on, and follow ideas.
- Public product roadmapShare a drag-and-drop roadmap embedded on your site so customers can track upcoming releases and react to updates.
- Changelog announcementsAnnounce releases in-app via widgets and automatically notify email subscribers when new updates ship.
- In-app surveysRun NPS, CSAT, idea polls, quick polls, and open feedback surveys targeted by customer segment.
- Inline adminManage ideas, reply to feedback, and update roadmap statuses directly on the live customer-facing page.
- Feature prioritisation matrixPlot ideas on a 2D benefit-and-cost matrix with custom weighting and revenue-weighted voting.
- AI browser extensionHighlight feedback in helpdesk tickets or web pages and let AI automatically draft new ideas.
- 100+ integrations & APIConnect with tools like Jira, Slack, Linear, and Zendesk using REST APIs and webhooks.
Frill Pricing
Startup
$25per month
- 50 Ideas
- 1 Survey
- Unlimited Teammates / managers
- Unlimited Tracked users
- SSO, Webhooks & Developer API
- Custom Domain & Translations
Business
$49per month
- Everything in Startup
- Unlimited Ideas
- 3 Surveys
- Unlimited Teammates / managers
- Unlimited Tracked users
Most popular
Growth
$149per month
- Everything in Business
- Unlimited Ideas
- Privacy Add-on
- Unlimited Surveys
- White Labeling
Enterprise
$349per month
Enterprise-grade with the support to match
- SOC2 Compliance
- Audit logs
- IP whitelisting
- Dedicated Hosting
- Dedicated Support
- Custom Terms
- Pay via Invoice
Pricing is sourced from Frill's website and may be out of date — check their site for current pricing.
Integrations
Google DocsGoogle SheetsJiraSlackTrelloLinearMiroZendeskAirtableBasecampAsanaIntercom
Company
Founded2020
OwnershipBootstrapped
