
Retention.com provides a person-level identity resolution engine designed to convert anonymous website visitors into actionable customer profiles. Built on a dataset covering over 250 million US identities, the platform allows brands to identify site traffic at the individual level while adhering to privacy standards like CAN-SPAM and CCPA.
The identity infrastructure connects directly into modern data stacks, CRMs, and email platforms. Rather than depending on third-party cookies or general location data, it attaches verified contact details, deterministic identifiers, and deep behavioral attributes directly to user profiles, increasing the impact of automated marketing workflows.
Retention.com helped us reconnect with shoppers who visited our site but left without buying. Once connected to our email platform, it added useful contacts to our existing flows and started producing results without creating loads of extra work. It can become expensive as traffic grows, so keeping an eye on performance and deliverability is important.
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