Endear Reviews

Endear is an AI-powered retail CRM and clienteling platform designed to help store teams build stronger customer relationships and generate more sales.

It brings customer purchases, preferences and interactions into one place, giving retail associates the information they need to deliver personalised service both in-store and online.

What does Endear offer?

• Retail CRM – Creates a complete customer profile using purchase history, preferences and previous interactions.
• Clienteling – Helps associates provide personalised recommendations and maintain one-to-one customer relationships.
• Automated campaigns – Delivers personalised email, SMS and WhatsApp messages at scale.
• Retail appointments – Manages in-store and virtual bookings, team calendars, reminders and follow-ups.
• Analytics and insights – Tracks store, campaign and associate performance, including the revenue generated through outreach.
• Retail integrations – Connects with ecommerce, point-of-sale, customer service and loyalty platforms.

Who is Endear for?

Endear is built for omnichannel retail brands that want to connect their physical stores with their online customer experience. It can support businesses ranging from a single location to large retail networks with hundreds of stores.

Why choose Endear?

Unlike traditional B2B CRMs, Endear is built around the way retail teams actually work. Associates can record customer notes, send personalised messages, arrange appointments and see which conversations resulted in sales.

Explore Endear’s customer success stories to see how retailers are using the platform.