Consio Reviews
Resolve ecommerce support calls 24/7 with instant Shopify context, recover abandoned checkouts, and track exact revenue attribution on every phone conversation.
Shopify brands often miss out on phone sales and spend too much time handling basic support inquiries manually. This platform bridges that gap by combining 24/7 AI voice agents for inbound support with a power dialer for outbound revenue campaigns.
By integrating natively with Shopify, the AI agent accesses order tracking, catalog details, and return workflows in real time. It resolves standard inquiries automatically while sending checkout links directly via SMS during calls. For complex queries, calls seamlessly escalate to human agents with full context.
Key features include:
- Inbound call resolution: Automates up to 80% of support tickets like order status updates and returns.
- Outbound campaigns: Triggers targeted calls and texts for abandoned checkout recovery and VIP upsells.
- Unified communication hub: Manages inbound, outbound, SMS, and MMS alongside live Shopify customer context.
- Revenue attribution: Tracks exact dollars generated per call and campaign.
Ideal for growing DTC brands, setup takes minutes and includes a free tier alongside scalable options.
Consio Pricing
All the features. Pay only for what you use.
- Unlimited seats
- AI voice agents
- Ecommerce Power Dialer
- Outbound call campaigns
- Inbound & outbound SMS
- Order and revenue attribution
- Complete analytics suite
- AI call summaries and transcripts
- Native Shopify integration
- Klaviyo segment sync
- Helpdesk integrations
- $0.10 / call minute
- $0.016 / SMS sent
- $0.30 / AI voice agent minute
- Extra phone numbers for $9 / mo
Pricing is sourced from Consio's website and may be out of date — check their site for current pricing.
