Cleverific Reviews
Cut support tickets and increase order value. Let Shopify shoppers edit orders post-checkout while boosting revenue with targeted upsells.
For growing e-commerce brands on Shopify, customer support teams spend valuable hours manually updating addresses, swapping product variants, and adjusting order quantities. Cleverific resolves this issue by providing a self-serve portal where shoppers can modify their orders immediately after checkout, drastically reducing common support requests.
Beyond fixing order errors before fulfillment, the platform converts the post-checkout window into an active sales channel. By analyzing purchase history, it presents contextual upsell offers, free shipping threshold nudges, and replenishment triggers to capture extra sales before packages ship.
- Self-Serve Order Editing: Allows customers to adjust shipping addresses, swap product sizes, or update item quantities within a customizable post-checkout time window.
- Post-Purchase Upsells: AI-generated cross-sell offers and promotional bundles designed to raise average order value without added advertising spend.
- Automated Retention Triggers: Connects with marketing platforms like Klaviyo and Attentive to send targeted replenishment reminders and one-click reorder links.
- Real-Time Logistics Sync: Integrates directly with major ERPs, 3PLs, and shipping tools such as ShipStation and NetSuite to maintain inventory accuracy.
- Flexible Rules & Controls: Enables merchants to define strict conditions based on fulfillment status, order value, or line items to direct what buyers can edit.
Cleverific Key Features
- Self-serve order editingAllows customers to update shipping addresses, sizes, quantities, and product swaps in a post-checkout window without contacting support.
- Post-purchase upsells and cross-sellsUses AI and order history analysis to create targeted upsell offers, copy, and A/B tests to increase revenue before fulfillment.
- Automated retention engineTriggers personalized replenishment, win-back, and 1-click reorder offers through channels like Klaviyo and Attentive.
- Flexible rule configurationAllows merchants to set edit windows, conditions, and permissions at the order, customer, or line item level.
- Mobile-first designOptimized for mobile devices, where over 80% of customer order edits take place.
- Real-time integrations and inventory syncSyncs orders and inventory changes automatically with major ERPs, 3PLs, and shipping platforms before warehouse fulfillment.
- Multi-language supportSupports customization across dozens of languages and regional dialects to fit your brand.
Cleverific Pricing
- 100 order edits per month
- Self-serve order editing
- Backend order editing
- AI one-click post-purchase upsells
- Standard support
- Overage: $0.79 per edit
- Post-purchase upsells: $1 per conversion
- 400 order edits per month
- Self-serve order editing
- Backend order editing
- AI one-click post-purchase upsells
- Priority support (1-2 hr response)
- Overage: $0.59 per edit
- Post-purchase upsells: $1 per conversion
- 800 order edits per month
- Self-serve order editing
- Backend order editing
- AI one-click post-purchase upsells
- VIP support
- SOC 2 attestation
- Post-purchase upsells: $1 per conversion
Pricing is sourced from Cleverific's website and may be out of date — check their site for current pricing.
