Rivo Reviews
Build custom loyalty programs, referral engines, VIP tiers, and cashback rewards directly inside your Shopify store to increase customer lifetime value.
Retaining modern shoppers requires more than basic points widgets and disconnected discount codes. Built specifically for Shopify and Shopify Plus, this retention engine unifies loyalty programs, referral systems, VIP memberships, and cashback rewards directly into the customer journey.
Fast-growing e-commerce merchants use the platform to replace fragmented legacy tools with a cohesive retention suite. With deep checkout extensibility and predictable monthly pricing, brands can reward buyer actions, protect profit margins with store credit, and personalize account hubs without heavy technical overhead.
- Points and VIP Tiers: Create tailored earning rules, milestone rewards, and tiered perks that customers can redeem directly in Shopify checkout.
- Organic Referrals: Encourage word-of-mouth growth with fraud-protected share links and automated post-purchase reward prompts.
- Ledger-Backed Cashback: Issue automated store credit on purchases to incentivize repeat visits instead of cutting upfront margins with one-off discounts.
- Exclusive Memberships: Offer VIP perks, early product drops, and member-only pricing to your most engaged shoppers.
- Customer Account Hubs: Upgrade standard login pages with social sign-in options, live reward balances, and personalized account management.
- Developer Toolkit: Build custom loyalty logic and bespoke storefront integrations using robust APIs and webhooks.
Rivo Key Features
- Customizable Loyalty ProgramSet up tailored earning rules, points, VIP tiers, and incentives fully integrated into Shopify Checkout.
- Personalized Customer AccountsManage customer settings and support logins via Shop, Google, Apple, and Klaviyo authentication.
- Memberships and VIP AccessProvide early access, segmented checkout discounts, and store credit to engaged customer groups.
- Ledger-Backed CashbackReward orders with configurable store credit rather than upfront discounts, featuring automatic credit expiration.
- Organic ReferralsDrive customer-led growth using dedicated referral pages, in-account links, and built-in fraud protection.
- Open API & Developer ToolkitBuild custom loyalty experiences and workflows with a developer-friendly API and extensible platform.
- Ecosystem IntegrationsConnect seamlessly across tech stacks with 50+ integrations including Klaviyo, Postscript, Gorgias, and Skio.
Rivo Pricing
- 24/7 chat support
- 7 days free trial
- 200 - 2,500 orders processed per month
- 250K Loyalty & Referral Participants
- Point of Sale: 3 Locations
- Unlimited integrations
- Unlimited loyalty lifecycle emails
- Points program and VIP tiers
- Basic Klaviyo integration
- Developer Toolkit & Metafields access
- 20+ Built-in fraud protection tools
Reward customers with a percentage of their purchase back as ledger-backed store credit they can spend on their next order.
- Ledger-backed store credit balance
- Configurable earn percentage per order
- Automatic credit expiry
- No balance-sheet liability
- Real-time balance inside Rivo Accounts
- Works alongside Loyalty and Memberships
- Analytics on pending and redeemed credit
- Bulk credit drops without a loyalty program
Make it easy for shoppers to sign in and instantly tap into their rewards, preferences, and saved info.
- Shareable Wishlists and Favorites
- Apple and Google Wallet Pass
- Passwordless Login and Signup
- Customer Account Personalization
- Recently Viewed and Saved to Cart
- Zero party data collection
- ESP and SMS direct integrations
- Unified Subscriptions and Returns Portal
- +50 integrations
- 24/7 chat support
- Up to 2,500 orders processed per month
- Unlimited Loyalty & Referral Participants
- Unlimited POS Locations
- 50% off country expansion stores
- Advanced Klaviyo integration
- Shopify Flow integration
- Store credit program & cash back program
- Developer Toolkit Access
Create a customized plan with Cashback, Accounts, Loyalty, Referrals, and Memberships tailored to how your customers shop.
- On-site Loyalty Touchpoints
- Shopify Native Paid Membership Platform
- Customizable Checkout Components
- Multi-tier Referral Capabilities
- Store credit, cash back and points flexibility
- Unrestricted Developer Toolkit Access
- Customer Success Manager
- Slack Connect & Priority Slack Support
- White-glove onboarding and design
- Unlimited orders and participants
- Early access to Rivo Accounts
- +150 more features
Pricing is sourced from Rivo's website and may be out of date — check their site for current pricing.
